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Q10025 - FAQ: How do I setup Microsoft Outlook 2003 on Windows XP for NetVigour Hosted Exchange?



How do I setup Microsoft Outlook 2003 on Windows XP for NetVigour Hosted Exchange?




Microsoft Outlook 2003 on Windows XP is the preferred client platform for NetVigour Hosted Exchange services. To set up Outlook 2003 on Windows XP for use with NetVigour Exchange services, follow the steps below:


If you've just installed Microsoft Outlook 2003 for the first time, you'll likely find an icon for it in your start menu. If so, right-click on the 'Microsoft Outlook' icon and choose 'Properties' to launch the 'Mail' Control Panel as shown below:

  1. Note: Depending on your system's specific configuration, you may instead see the 'Mail Setup' screen when you click 'Properties'. If a window appears with this title, click the 'Show Profiles...' button and proceed to step 3.

  2. Alternately, you may find the 'Mail' icon in 'Control Panel' as shown below. If so, double-click on the icon to launch the 'Mail' Control Panel.

  3. Once you've launched the 'Mail' Control Panel using one of the methods described in the previous steps, click the 'Add...' button, give your new mail profile a meaningful name, and click 'OK':

  4. On the next screen, choose the 'Add a new e-mail account' option and click 'Next'.

  5. On the next screen, choose the 'Microsoft Exchange Server' option and click 'Next'.

  6. Next, enter the 'Microsoft Exchange Server' and your email address, as specified in your NetVigour Welcome Letter or documentation. Be sure that the box titled 'Use Cached Exchange Mode' is checked. This is important! After entering your Exchange Server and email address, click the 'More Settings...' button.


  7. When you click the 'More Settings...' buton, you may receive a message indicating that "the action could not be completed":

    This message is normal, and you may click 'OK'. Once you click 'OK', the 'Microsoft Exchange Server' window will appear as shown below:


    Simply click the 'Cancel' button on this window and you'll finally arrive at the 'Microsoft Exchange Server' window with several tabs across the top.

  8. On the 'Microsoft Exchange Server' window, navigate to the 'Advanced' tab. Make sure that you check the boxes titled 'Use Cached Exchange Mode' and 'Download Public Folder Favorites'. These are required for optimum Outlook 2003 performance!

  9. Next on the 'Microsoft Exchange Server' window, navigate to the 'Connection' tab and check the box titled 'Connect to my Exchange mailbox using HTTP' at the bottom of the window. Then, click the 'Exchange Proxy Settings...' button.

    Note: If you do not see the 'Connect to my Exchange mailbox using HTTP' checkbox on your version of Microsoft Outlook, you will require the installation of a free software upgrade from Microsoft. Click the external link attached to this article to download the upgrade. Save this file to disk and go ahead and install it. You may be required to reboot your computer. Once the upgrade is installed, start from the beginning of this tutorial again to complete installation.

  10. On the 'Exchange Proxy Settings' window, specify the 'Proxy Server' listed in your NetVigour documentation (exchange1.netvigour.com) . Also, be sure to check the box titled 'On fast networks...' and the box titled 'On slow networks...' Finally, choose 'Basic Authentication' under Proxy authentication settings and click 'OK'.


  11. The 'Exchange Proxy Settings' window should now be closed, and you are returned to the 'Connection' tab of the 'Microsoft Exchange Server' window. Click 'OK' to close this window too.

  12. Now you should be back to the 'E-mail Accounts' window. Click 'Next' to arrive at the following window:

  13. Click 'Finish' to complete the setup wizard. Click 'OK' to close any remaining windows.

  14. Now that you're setup, launch Microsoft Outlook 2003 and, when prompted, enter your username and password as shown below:

    Note: As it loads for the first time, Microsoft Outlook may take a minute or two to set up your new profile.

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Created on 10/20/2006.
Last Modified on 12/7/2011.
Skill Level: Beginner.
Article has been viewed 19094 times.
Rated 7 out of 10 based on 10 votes.
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